Lancaster Brick Company LLC ("Lancaster Brick Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website or do business with us.
By using our website or purchasing products or services from us, you agree to the practices described in this Privacy Policy.
We collect information you provide directly to us, as well as information that is automatically generated when you interact with our website. This may include:
We use the information we collect to:
Our website uses cookies and similar tracking technologies to operate properly and to help us understand how visitors use our site. Cookies may be used to remember items in your cart, keep you logged in, and analyze site traffic through tools such as Shopify Analytics and, where enabled, services like Google Analytics or Meta Pixel.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website, such as your shopping cart.
Our website is built on the Shopify platform, and checkout and payment processing are handled by Shopify and its integrated payment partners (such as Shopify Payments or other supported gateways). When you complete a purchase, your payment and order information is processed in accordance with Shopify's own privacy and security practices, in addition to this Privacy Policy.
We do not have access to your full payment card details. For more information on how Shopify handles data, you may review Shopify's Privacy Policy.
If you provide us with your email address—whether by placing an order, requesting a quote, subscribing to our newsletter, or contacting us—we may send you emails related to your order, account, or, where you have opted in, promotional offers, new inventory updates, and company news.
Every marketing email we send includes an unsubscribe link. You may opt out of promotional emails at any time by clicking that link or by contacting us at info@lancasterbrickcompany.com. Transactional emails (such as order confirmations) may still be sent as needed to service your account.
Lancaster Brick Company may communicate with customers by text message (SMS) regarding quotes, orders, inventory, and customer support.
You consent to receive SMS messages from Lancaster Brick Company when you:
Messages may include inventory information, quote responses, order updates, pickup scheduling, customer support, appointment confirmations, and messages that contain embedded links.
Message frequency varies depending on your interactions with us. Message and data rates may apply, based on your mobile carrier plan.
You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance, or contact us directly using the information at the bottom of this policy.
SMS opt-in consent and mobile phone numbers collected for texting purposes are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Your consent and phone number are used solely by Lancaster Brick Company to communicate with you as described above.
Depending on where you live, you may have rights regarding your personal information, which can include the right to:
To exercise any of these rights, contact us at info@lancasterbrickcompany.com or call (717) 807-5346. We will respond to verified requests within a reasonable timeframe.
We use reasonable administrative, technical, and physical safeguards to protect your personal information, including relying on Shopify's secure, PCI-compliant infrastructure for payment processing. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at info@lancasterbrickcompany.com.
We may use trusted third-party service providers to help operate our business, including Shopify (e-commerce platform and payment processing), email and SMS communication providers, and website analytics providers. These third parties have access to personal information only as needed to perform their functions and are obligated to protect it in accordance with applicable law and their own privacy policies.
Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Lancaster Brick Company LLC
Website: lancasterbrickcompany.com
Email: info@lancasterbrickcompany.com
Phone: (717) 807-5346
This Privacy Policy is provided for general informational purposes and does not constitute legal advice.
Last Updated: July 2026